43% of Australians stopped buying from a company as a result of its communications during the pandemic. 19% of people also stopped dealing with a company when call wait times became too long, and a similar number went elsewhere when they could not get a...
In our increasingly digital world, consumers expect instant answers from businesses, and if they can’t find the information they need easily on your website, they’ll go elsewhere. Live Chat tools are becoming a necessity for businesses to provide consumers...
